FiT has a fair and reasonable refund policy. The enrolment fee of $99 is not refundable, all requests for refunds must be made in writing by the student and authorised by FiT management.

Campus and mixed delivery (fee for service)

An application for a refund is addressed according to the notice given by the person making the request:
  • 14 days or more prior to the commencement of the course – 100% refund (minus the enrolment fee).
  • Less than 13 days prior to the commencement of the course – 50% refund.
  • Day of commencement or withdrawal during the course – no refund.
  • If a student enrols into a dual program, for example, a Certificate III and Certificate IV in Fitness, then the above policy applies to total fees paid for both courses.
  • Once enrolled, and the participant has commenced the course, a refund will NOT apply. A participant is considered to have commenced a course (both Certificate III and Certificate IV in Fitness courses) once they have received their log in details and they have accessed the course materials.

Online delivery (fee for service)

An application for a refund is addressed according to the notice given by the person making the request:
  • 14 days or more prior to the commencement of the course – 100% refund (minus the enrolment fee).
  • Less than 13 days prior to the commencement of the course – 50% refund.
  • Day of commencement or withdrawal during the course – no refund.
  • If a student enrols into a dual program, for example, a Certificate III and Certificate IV in Fitness, then the above policy applies to total fees paid for both courses.
  • Once enrolled and the participant has commenced the course, a refund will NOT apply. A participant is considered to have commenced a course (Both Certificate III and Certificate IV in Fitness courses) once they have received their log in details and they have accessed the course materials.

Traineeships (school-based)

In the event an apprentice/trainee cancels their training contract, FiT will provide:
  • A provision for full refund to trainees for contribution fees charged for training delivery that has not commenced at the time of the cancellation of enrolment.
  • Provision for proportionate refunds (of the contribution fee) where the participant has withdrawn from the unit of competency/ module, this will be calculated on a cost per unit basis.