FiT is committed to delivering high-quality training and assessment services that exceed the expectations of their students. To ensure this, FiT has implemented processes for data collection and analysis within its operations that ensure the continuous improvement of training and assessment. Continuous improvement measures in this area respond to the results of data analysis and involve all internal and external stakeholder groups.

The quality and continuous improvement policy and procedure defines the methods of data collection and analysis. In order to provide high-quality outcomes to their clients and students, FiT ensures that strategies for training and assessment are developed with effective consultation with industry and stakeholders.